MORTGAGE ARREARS GUIDE

Worried about mortgage arrears?
Act early. Keep your options open.

Falling behind on a mortgage can feel overwhelming, but avoiding the situation usually reduces your choices. Acting early gives you more room to speak with your lender, get independent debt advice and decide whether keeping or selling the property is right for you.

Talk through the property options ↗
FIRST STEPS

Three conversations before deciding to sell.

01

Contact your lender as soon as possible and ask what support is available for your circumstances.

02

Get free, regulated debt advice before making an irreversible property decision.

03

If selling may be necessary, calculate the time available and the realistic net amount each route could produce.

HOW CLERA CAN HELP

Clarity on the property decision.

01

Understand the sale position

We can help you establish a realistic property value, likely selling costs, timescale and what may remain after the mortgage and arrears are repaid.

02

Compare routes without pressure

We can explain the practical balance of price, speed and certainty across open-market, auction and direct-sale routes, based on the deadline you are facing.

Clera does not provide debt, mortgage or legal advice. We will encourage you to speak with your lender and can signpost you to free, independent debt and legal support.

SAME-DAY SUPPORT

Get free financial advice today.

We will arrange a same-day conversation with an appropriate financial services partner. The advice is free and there is no obligation to take any further action.

Clera arranges the introduction. Any regulated financial advice is provided by the financial services partner, not by Clera.
Arrange my free advice ↗
POSSIBLE ROUTES

Selling may be one option—not the automatic answer.

Agree lender support

Your lender may consider temporary reduced payments, a term change or another arrangement tailored to your circumstances.

May help you remain · understand costs and credit impact

Planned open-market sale

May maximise exposure and price when there is enough time for marketing, conveyancing and a buyer’s mortgage.

Wider buyer pool · completion timing less certain

Auction

Can offer a defined process and timetable, provided the guide price, reserve, fees and legal pack are properly considered.

Competitive process · sale terms need checking

Direct or investor sale

May be relevant where speed and certainty carry more weight than achieving the highest possible open-market price.

Potentially faster · compare the net outcome carefully
BEFORE CHOOSING A SALE

Work from the net outcome.

  • Redemption figure: ask your lender for the current amount needed to repay the mortgage.
  • Arrears and charges: include missed payments, interest, legal costs and any early repayment charge.
  • Selling costs: account for estate agency or auction fees, legal fees and any buyer-related deductions.
  • Real deadline: distinguish a lender letter, court hearing and possession date—they require different urgency.
  • Next home: consider where you will live and what money you need after completion, not only clearing the mortgage.
Considering a sale?

Let’s understand the deadline, the numbers and the routes before you commit.

Start a conversation ↗